Telephone enquiry drives sales output in this industry. As such their telecommunications partner must show a proven and dependable history in providing a quality service. Many dealerships have chosen to partner with Optus SMB through Aventra because of a reliable product and service suite, consultation and ongoing service and account management.

Many of our Motor industry customers have been with us for over 4 years across successive contract terms. This is evidence that their businesses operate more efficiently and cost effectively as a result of our partnership.

In the Motor industry we have been successful in consulting on and improving:

• PSTN/analogue service line/phone number rationalisation (reducing the number of lines and monthly fixed costs without affecting incoming or outgoing calls)
• Calls Forwarded to Mobile (reducing call costs)
• Call handling (PBX handset and mobile twinning to reduce cost by reducing the number of call backs)
• GSM Gateway (reducing costs through free office to mobile fleet calls)
• Business Continuity Planning (telecommunications risk mitigation through redundancies)

Aventra Motor industry customers include: Hunter Holden, Alec Mildren Motors, Action Motor Group, Ryde Motor Group, AMR Motors, Lansvale Holden, Muirs Holden, Blue Mountains, Holden Dale Ford and City Ford/the Australian Automotive Group.