Retail is a customer-driven, fast-moving, dynamic and process-centric industry. As such our retail customers expect the same from us. Of utmost importance is the partnership between telecommunications partner and retailer in the opening of new stores and the support of existing stores with regards to information technology and telecommunications (IT and T) infrastructure (telephone lines, internet and mobile phone access).

The quick, seamless and professional installation of new store infrastructure results in a store that is customer-ready sooner and thus boosting sales and profitability. Equally important to the retailer is on-going support which often includes the relocation and wind-down of stores.

Aventra offers free Transition and Account Management and this means that we project manage the store IT and T set-up throughout. This added resource for our retail customers and means that once the order is placed we take care of the details leaving them to focus on their core business.

In the Retail industry we have been successful in consulting on and improving:

• Store to H/O networking (reliable IP connectivity for POS information transfer)
• Head Office, Area Manager and Store communication (free calling between groups)
• Wireless telephone communication (reducing the need for line rentals at Stores)
• Business Continuity Planning (telecommunications risk mitigation through redundancies)

Aventra customers include: The Retail Apparel Group (Tarocash, Connor and yd.).