Aventra Transition and Account Management Michael Donoghue and Philippe Golay are your point of contact for all post-sales queries including Transition/Provision of services and Account Management. Please contact them for your product and service questions, comments or concerns.

Mobile Michael Donoghue Phone: 02 8755 2840 Fax: 1300 138 753 Mobile: 0422 443 441 Email: michael@aventra.com.au

Fixed Line / Landline and Data Philippe Golay Phone: 02 8755 2870 Fax: 1300 138 753 Mobile: 0412 827 270 Email: philippe@aventra.com.au

Optus Account Management Depending on your monthly spend level you may have been allocated an Optus Account Manager to help Aventra co-Account Manage your account. Please find the contact details of the Optus Account Management teams below. If you are unsure of who your Optus Account Manager is or you would like one allocated please contact Michael Donoghue (02 8755 2840) and/or Philippe Golay (02 8755 2870) to enquire.

Sydney Account Management Team Phone: 1300 133 543 Fax: 1800 500 486 Email: bc.account.management@optus.com.au Team Leader: Jarrod Irwin

Adelaide Account Management Team Phone: 1300 364 287 Fax: 1300 552 197 Email: Businessaccts@optus.com.au Team Leader: Natalie Skachill

Melbourne Account Management Team Phone: 1300 133 543 Fax: 1300 550 891 Email: bc.aacount.management@optus.com.au Team Leader: Renea Stoupas

Optus Escalation In the event that you need to escalate a product, service, billing, fault or general concern to Optus please contact the following people.

Channel Manager Optus Business Darren Rix Phone: 02 8082 7137 Mobile: 0401 107 278 Email: darren.rix@optus.com.au

State Channel Sales Manager - NSW Business Channel Sales David Palmer Phone: 02 8082 6230 Mobile: 0402 149 519 Email: david.palmer@optus.com.au