Mobile For all mobile coverage, data and BlackBerry faults please call the Optus Mobile Technical Support team on 1300 307 937. This helpdesk is available 24/7.

Note: The voice prompt will ask you to enter the mobile number, but please DO NOT enter the mobile number - just hold the line and you will be forwarded to a service representative.

Fixed Line/Landline, Internet and Data For all Fixed Line/Landline, Internet and Data faults and service management please call Optus Business Operations on 1300 300 332. This helpdesk is available 24/7. To escalate faults please call Philippe Golay (02 8755 2870).

Note: If you are calling regarding a service difficulty or fault please ensure that you quote your Optus Circuit ID and if possible some call examples. Be sure to record your fault ticket number.